Email Popup vs Embedded Signup Form: Which Gets More Subscribers?

TL;DR

Popups collect more emails, embedded forms annoy fewer people. Here is when each one wins on a Shopify store, and how to use both without them getting in each other's way.

Email Popup vs Embedded Signup Form: Which Gets More Subscribers?

The popup versus embedded form debate usually turns into an argument about taste. Some merchants hate popups. Others swear by them.

The useful question is narrower: which one gets more of the right subscribers on which page?

The difference in one sentence

A popup interrupts the visitor to make an offer. An embedded form waits for the visitor to find it.

That single difference explains almost everything else. Popups reach more people and collect more emails. Embedded forms reach fewer people but never get in their way.

Reach: who actually sees each one

A popup set to show early reaches nearly every new visitor. An embedded form in the footer only reaches people who scroll to the bottom of the page, which on many stores is a small share of visitors.

Even a great embedded form cannot collect emails from people who never see it.

Conversion: what the numbers say

Across PopupBoost campaigns that collect emails and have at least 500 views, the average turns about 11% of popup views into signups. Campaigns that use a game such as a scratch card or slot machine often go higher.

Footer forms do not have a comparable public benchmark, because their "views" are hard to measure. In practice, most stores see far fewer signups from the footer than from a working popup, simply because so few visitors reach it.

Experience: what each one costs you

Popups have a cost. In a recent sample, mobile visitors closed popups 42.6% of the time. A badly timed or badly sized popup can push some of those people out of the store.

Placement matters too. On blog article pages, popups were almost never played in our early November sample, while homepage visitors played 23.9% of the time. People reading an article do not want to be interrupted.

Share of popup viewers who played, by page type
Share of popup viewers who played, by page type

Embedded forms have almost no cost. They do not block content, they do not affect SEO and they cannot annoy anyone who does not want them.

SEO: a point for embedded forms

Google can treat a popup that covers mobile content right after a search click as an intrusive interstitial. An embedded form has no such risk.

That makes embedded forms the safer choice on pages that rank, such as blog posts and buying guides. Read are popups bad for SEO for the details.

When to use each one

Page or situationBest choice
Homepage, new visitorPopup
Collection pagesPopup
Product pagesTeaser or embedded
Blog posts and guidesEmbedded
Landing page for ads or a giveawayEmbedded game
Footer on every pageEmbedded
Visitor about to leave (desktop)Exit intent popup

The hybrid option: an embedded game

You do not have to choose between a game and an embedded form. A spin wheel or scratch card can sit inside a page section instead of floating over it.

This works especially well for giveaway pages and paid traffic. Visitors arrive expecting the offer, and the game is already in front of them without an overlay. Here is how to embed a PopupBoost campaign in a page section.

Make them work together

Running both is the norm for growing stores. A few rules keep them from clashing:

  • Do not show the popup to people who already signed up. Use frequency limits and exclude known subscribers where your setup allows it.
  • Use the same offer everywhere. If the popup gives 10% off and the footer gives nothing, people will wait for the popup.
  • Send both to the same list. Tag signups by source so you can see which one brings better customers.
  • Keep the popup off blog posts. Use an embedded form there instead.

Your next step

If you only have a footer form today, add a popup on the homepage and collections with a clear reward. If you only have a popup, add an embedded form to your top blog posts and footer.

Then compare sources after a month. Count signups and also first orders from each, so you know which one brings buyers and not just emails. For the full list-building plan, read how to build an email list on Shopify from zero.

Frequently asked questions

Do popups collect more emails than embedded forms?

In most cases, yes. A popup puts the offer in front of every visitor, while an embedded form only reaches people who scroll to it. Across PopupBoost campaigns that collect emails, the average turns about 11% of popup views into signups, which is hard for a footer form to match.

When is an embedded form the better choice?

On pages where the visitor came to read or decide, such as blog posts, guides and landing pages for ads. An embedded form does not block content, so it fits pages that rank in search and visitors who arrive with a clear task.

Can I use a popup and an embedded form at the same time?

Yes, and most stores should. Use the popup for new visitors on the homepage and collections, and embedded forms in the footer, blog posts and landing pages. Make sure people who already signed up through one do not keep seeing the other.

Article by

PopupBoost Team

We build PopupBoost, the gamified popup app for Shopify. Our posts use anonymized data from the campaigns running on PopupBoost stores, so the advice comes from real results, not guesses.

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